Customer satisfaction is always the top priority at The Bstock01 Media. Our dedicated quality assurance teams ensure that you get the best service at all times; our quality job is guaranteed and will be processed within 2weeks to 1 month, depending on the project at hand.
Note: we guarantee a refund of 50% during the writing process; when you place an order with us, we use your payment to pre-pay our writers to work on your order. So if you change your mind for any reason during the article writing or review process, we can only offer a 50% refund. In this case, you will still receive your news article and request revisions. The completed article will be yours to use in any way you choose.
Refunds requested during the publishing process will be denied. We cannot stop a publication that is in process, and we cannot recoup the costs of publishing an article. Please review your article thoroughly before you approve it for publication. We make every effort to ensure that your article is free of errors. Still, you should always check:
- The article meets your requirements.
- The business contact details are correct.
- The spelling and grammar are correct.
- The keywords you provided are used.
- The links work correctly.
How long do refunds take
Refunds should be approved or denied based on this policy within 24 hours of receiving your request.
Credit Card Refunds will be available back on your card within 5 – 10 business days.
PayPal Refunds will be instantly visible in your PayPal account once processed. If you paid with your PayPal balance, the funds should be available immediately after processing it. If you paid using a card or bank account, the funds are generally available after five business days but can take longer depending on your bank.
Refunds will always be sent back to the Paypal account, bank account, or card you used when making payment. We are not able to process refunds to a different account.
We are here to help! Don’t hesitate to get in touch with our customer service team by sending us at firstname.lastname@example.org or via phone at +1(661) 772-7194 if you have further questions. We will get back to you as soon as possible.